LineUp Terms of Use

What LineUp is

LineUp helps junior sports teams organise rosters, availability, lineups, game days, and playing time, and gives each team one chat room for the season. It is a coordination tool for the adults running and supporting a team.

Your account

• You must be 16 or over to create an account. Accounts are held by the people running and supporting a team: managers, coaches, parents and guardians, and occasionally a player-manager or an older sibling who is at least 16. Children on a roster never hold accounts and cannot sign in.
• Keep your sign-in details to yourself. You are responsible for what happens under your account.
• Give accurate information, and only add other people's information (including children's names) when you are entitled to, as the team's manager or a child's parent or guardian.

Team data

• The team's manager controls the team: its roster, schedule, results, chat room and membership. Deleting a team permanently deletes its data for everyone in it.
• The invite link admits anyone who has it to your team. Share it only with your team's families.
• We may remove content or accounts that abuse the service or other users.

Team chat

Each team has one chat room, visible to that team's members and to nobody else. Before your first post the app shows the house rules and asks you to accept them; this section is the longer version.

• What it is for. The team's season: games, trainings, lifts, kit, and whatever helps everyone turn up. Managers can post announcements, which stay pinned until the event they are about has passed.
• What is not allowed. Abuse, threats, harassment or bullying; sexual content; hate towards any person or group; spam or selling; sharing another person's private details; anything unlawful; and anything that would not be said on the sideline, especially about a child. Any content that sexualises, exploits or endangers a child is prohibited absolutely. We report it to the New Zealand Police or the relevant authority, preserve the evidence, and close the account.
• Children's details. Do not post a child's address, school, medical information, or anything about a child beyond what the team needs to run the week. The room is text only, so no photos or videos of children can be shared through it.
• Who moderates. Every message is checked by an automatic word filter before it is posted, and the app asks you to reword a message it blocks. Your team's manager can delete any message, lock the room to announcements only, and remove a member from the team; a removed member cannot rejoin with the team's invite link. Anyone can report a message or a person from inside the app, and anyone can block a person so their messages no longer appear for them.
• What happens to a report. Reports go to LineUp, not to the person reported or to the rest of the team. We review every report and record the outcome within 24 hours. Objectionable content is removed and abusive users are removed from the team or from LineUp. We read a message only when it has been reported. Where a report raises a child-safety concern we cooperate with the Police and other authorities.
• How long messages last. Messages are deleted 30 days after the team's season ends, and sooner if the team is deleted. If you delete your account your messages stay in the room for the rest of the season, shown as from a former member, so the team's conversation still makes sense.
• Your messages. You are responsible for what you post. You keep ownership of it and give us permission to store it and show it to your team for as long as these terms say it is kept.

Fair use

Do not attempt to break, overload, reverse engineer, or gain unauthorised access to the service, and do not use it to store unlawful content.

The service

LineUp is provided as is, without warranties. We work to keep it available and your data safe, but we cannot promise uninterrupted service, and to the extent the law allows, we are not liable for indirect losses arising from your use of the app. Nothing in these terms limits rights you have under the New Zealand Consumer Guarantees Act or other law that cannot be excluded.

Ending things

You can delete your account in the app at any time (Settings, then Delete account). We may suspend or close accounts that break these terms, including for conduct in a team chat.

Changes

We may update these terms; material changes will be noted in the app's release notes. Continuing to use the app after a change means you accept the updated terms.

Contact

Questions about these terms, or a concern about something in a team chat: [email protected]. If a child is in immediate danger, call 111 first.